Why is the popup in place?
As an authorised financial services company we are bound by the FSA to ensure that
material and advertising which is suitable only for professional investors is not
available to users who do not fall into this category, which means it's essential
for us to identify our users and adjust our content accordingly.
What’s a cookie?
A cookie is a small computer file which contains information about you that the
website needs. In this case, the cookie contains a piece of code that tells us what
type of user you are, be that professional or private investor. Allowing us to give
you a cookie means you don’t need to tell us who you are every time you visit. This
is the only information that the cookie contains, it doesn’t track your movements
or record your passwords, and it isn’t a means to invade your privacy – you can
find out more here:
How can I get rid of it permanently?
You can add FE Trustnet to a list of trusted sites on your browser, without changing
your general settings – so you’ll remain protected when you’re browsing the web
but FE Trustnet will be allowed to give your machine a cookie, including your user
Open internet options – this is usually found under the ‘tools’ heading in your
browser as illustrated below:
Navigate to the security tab, and click on the tick icon marked ‘trusted sites’.
You’ll see a slider and a button, highlighted in yellow, that allows you to add
FE Trustnet to your ‘safe’ list.
Make sure the slider is at the bottom setting, which allows FE Trustnet to give
you a cookie, then click on the ‘sites’ button.
If you’ve already got FE Trustnet open, you’ll see it in the upper white text area
– simply click ‘add’ then close the dialog box. Alternatively you can enter the
site address (including http://) manually, then do the same.
Make sure you have your cookies enabled and not set to auto delete when you log
out. You’ll find this under the ‘General’ tab in a section marked ‘Browsing history’.
Make sure the tickbox which says ‘Delete browsing history on exit’ is not ticked.
If there is a tick in the box click on it to remove it.
If you use your internet connection purely for business, and are unlikely to visit
any websites you don’t trust or recognise, you may wish to loosen your privacy settings
so that your computer more readily accepts cookies from any website. You can do
this by opening the ‘privacy’ tab, and sliding the bar on the left down so that
your browser is willing to accept all cookies.
Remember though, this will allow any website you visit to give your computer a cookie
– and not all websites are to be trusted; so this is only advisable if you use
only a limited number of trusted sites.